FAQ

Processing Time

Processing Time

All in-stock items are processed and dispatched within 2-3 business days of receiving your payment.

Same Day Delivery

For products marked 'Same Day Delivery', your order will be delivered within 24 hours — including engraved items.

Customized Items

Please note that custom orders, back-ordered items, and items that require complicated customization may require a longer processing time. These items are expected to ship in approximately 1 week.

Delivery Times

Delivery Times & Costs

Singapore & Malaysia

Shipping Fee:Ā Free

Delivery Time:Ā 1-3 business days after your order has shipped.

Asia

Shipping Fee:Ā S$10 per order

Delivery Time:Ā 5 business days after your order has shipped.

Ā 

Rest of the World

Shipping Fee:Ā S$18 per order

Delivery Time:Ā 10 business days after your order has shipped.